Continual improvement

recurring activity to enhance performance

Continual improvement means repeatedly working to improve the suitability, adequacy and effectiveness of the QMS and the performance of processes. In ISO 9001:2015 it is clause 10.3; summaries of ISO 9001:2026 say it is consolidated into clause 10.1.

Calculate it

A3 Report: Lean A3 report with photos and PDF, from background to results.

Related terms

• PDCA: plan, do, check, act
• Management review: top management evaluates the QMS (9.3)
• Corrective action: removing the cause to prevent recurrence