Work instruction

step-by-step operator instruction for one station

A work instruction (WI, standard operating procedure) describes how one operation is done at one station: safety and PPE, tools and gauges, and numbered steps with photos, key points, quality checks and reasons. IATF 16949 clause 8.5.1.2 requires documented standardized work at the station, written in a language the operators understand, with special characteristics marked.

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Work Instruction Builder: Standardized work instruction with step photos, key points, SC / CC marks and PDF.

Related terms

• Control plan: how characteristics are controlled in production
• Special characteristic: critical or significant characteristic