QM BenchQuality engineering tools

SIPOC

suppliers, inputs, process, outputs, customers

SIPOC is a high-level map of a process in five columns: suppliers, inputs, process (four to seven steps), outputs and customers. It is used at the start of an improvement project to agree on the process boundaries.

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SIPOC Diagram: Scope a process on one page: suppliers, inputs, process, outputs, customers.

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