QM BenchQuality engineering tools

Suppliers

Too much incoming inspection: which quality tools to use

Incoming inspection checks a lot but defects still reach the line.

Start with

Supporting methods

First steps

  1. Classify suppliers by performance.
  2. Sampling plan per class.
  3. Reduce inspection where the supplier proves capability.

How to measure success

Inspection hours and escapes to the line. Record the value before you start, so the effect of every action can be shown.

When these methods are the wrong choice

  • Acceptance sampling (AQL): Improving quality; it only sorts lots.
  • Supplier scorecard: Selecting a new supplier.
  • Supplier assessment: Day-to-day performance tracking; use the scorecard.
  • PPAP: Internal process problems.

The methods in one line

MethodWhat it is
Acceptance sampling (AQL)Lot-by-lot sampling at incoming or final inspection with defined risks.
Supplier scorecardMonthly rating of quality (PPM), delivery (OTD) and response, with classes A / B / C.
Supplier assessmentScores a supplier’s capability by area with knock-outs, as self-assessment or on-site audit.
PPAPEvidence package that the supplier’s process can make good parts at rate.

Other problems in Suppliers

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